Website maintenance.
24/7 uptime, safe updates, and engineering care.
We protect your site around the clock. We test updates in staging clones, run minute-by-minute uptime checks, backup databases daily, and fix technical bugs fast.
250+ Sites Protected
Neglected websites accumulate outdated plugins, security holes, database bloat, and silent downtime that cost companies visitors and revenue.
We test every update on isolated staging environments, run minute-by-minute uptime checks, and allocate dedicated developer hours for site fixes.
99.99% verified uptime, zero update breakages, under 15-minute emergency response, and tamper-proof daily offsite backups.
Performance numbers.
Measured availability and rapid incident response across every managed domain.
Verified edge availability
Direct engineer response
Zero production breakages
Encrypted offsite snapshots
What we build.
Uptime Monitoring
Minute-by-minute edge server diagnostics to detect server downtime, DNS issues, and SSL certificate expirations immediately.
- 60-second pings across fifteen global edge nodes
- Under 15-minute triage by on-call engineers
- SSL renewal checks and DNS records tracking
Safe Staged Updates
Every core, theme, and plugin update deploys to an isolated sandbox first to verify compatibility before live release.
- Staging sandbox verification before live deployment
- Visual regression testing for layout integrity
- Instant rollback safeguards if anomalies occur
Offsite Cloud Backups
Daily encrypted snapshots of all code and databases replicated to secure cloud storage for rapid disaster recovery.
- Tamper-proof storage across isolated cloud buckets
- 30-day point-in-time snapshot retention
- One-click recovery tested every quarter
Malware Sweeps & Defense
Continuous file integrity scanning, unauthorized code detection, and custom edge firewall rules to repel malicious traffic.
- Daily malware scans across all application files
- Edge firewall tuning against brute force attacks
- Instant quarantine and vulnerability patching
Speed & Database Tuning
Weekly database defragmentation, transient cleanup, revision pruning, and object cache tuning to maintain rapid page speeds.
- Weekly database defragmentation and cleanup
- Transient and revision purging for light tables
- Passing Core Web Vitals on real mobile networks
Dedicated Support Hours
Direct access to senior software developers each month for technical troubleshooting, feature tweaks, and content updates.
- Guaranteed engineering time each billing cycle
- Direct Slack and email contact with engineers
- Content, layout, and bug fixes completed fast
How we compare.
Proactive engineering maintenance versus unmonitored reactive sites.
Feature Architecture spec | FixrWeb Proactive Care Engineering standard | Reactive Unmonitored Sites Legacy approach |
|---|---|---|
Update Protocol Software releases | Tested on staging clone first with rollback protection | Direct updates on live site risking unexpected crashes |
Outage Detection Monitoring interval | 60-second automated checks from global edge nodes | Discovered only after visitors or customers complain |
Incident Triage SLA Emergency response | Under 15 minutes response time by on-call engineers | Uncertain response times taking days or weeks |
Disaster Recovery Data protection | Daily encrypted offsite backups with 1-click restore | Unreliable local backups or total data loss |
Database Health Query optimization | Weekly query tuning, transient purge, and table cleanup | Slow queries, bloated tables, and server memory crashes |
Developer Support Engineering access | Direct communication with senior software engineers | Generic outsourced ticket queues or unhelpful bots |
Before and after.
Real performance comparison from upgrading an unmonitored business portal to managed care.
Site Maintenance Audit
Outdated plugins updated · Tested on 4G mobile
Site upgrades.
How we modernize site stability, clean databases, and fix broken assets.
Staging Sandboxes
Cloned staging environments isolate every plugin and theme update to prevent broken live pages.
Database Optimization
Remove transient data, purge junk records, and index search tables to speed up site queries.
Link Health Checks
Automated site crawlers find dead links, broken images, and redirect loops to protect user traffic.
Modern PHP Runtimes
Safe upgrades to current PHP releases with active security support and fast script execution.
How we work.
From initial audit and staging setup to weekly updates and rapid emergency dispatch.
Audit
We check your plugins, inspect slow queries, scan for vulnerabilities, and record baseline uptime.
Onboard
We build a staging sandbox, schedule encrypted offsite backups, and configure 24/7 uptime probes.
Update
We apply core, theme, and plugin updates in staging first and run visual checks before production sync.
Protect
We deploy edge firewall rules, scan file modifications, and defragment database tables weekly.
Support
We deliver monthly health reports, track speed metrics, and complete your technical change requests.
Built-in security.
Protection against unauthorized file tampering, malicious exploits, and data loss.
Offsite Backups
Automated daily snapshots stored in isolated cloud storage with 30-day point-in-time recovery.
Staged Testing
Every software update runs in an isolated sandbox clone before deployment to live production servers.
Edge Firewall
Cloudflare firewall rules block brute force attempts, spam bots, and known zero-day vulnerabilities.
Malware Sweeps
Automated daily file integrity scans inspect core directories and alert engineers to unauthorized changes.
Tools we use.
Modern monitoring platforms, automation tools, and cloud infrastructure.
Minute-by-minute edge checks across fifteen global monitoring nodes with instant alert routing.
Fast command-line automation for rapid database inspections, mass updates, and instant rollbacks.
In-memory key-value caching that stores database query results to accelerate page delivery.
Edge firewall, SSL certificate management, DDoS protection, and global network caching.
Automated visual regression testing pipelines and continuous deployment workflows.
Real-time error logging and PHP stack trace alerts that catch software bugs before users notice.
What you receive.
Clear deliverables, documented updates, and direct developer communication.
99.99% uptime SLA
Guaranteed round-the-clock availability backed by real-time alerts and rapid engineer triage.
Monthly health reports
Detailed summaries documenting all applied updates, security sweeps, and uptime performance.
Emergency dispatch
Direct phone and Slack escalation lines to senior on-call engineers for critical production issues.
Developer support hours
Guaranteed monthly engineering time for custom technical tasks, design tweaks, or content updates.
Related guides.
Technical articles, hosting infrastructure, and specialized services.
Website Security Hardening
Firewall defense, malware removal, and protection against common web vulnerabilities.
Core Web Vitals Tuning
Fixing layout shifts, speeding up page render, and passing Google Core Web Vitals.
WordPress Development
Custom visual builders, native block themes, and headless Astro websites.
Managed WordPress Hosting
Fast managed cloud hosting with Redis caching and Cloudflare security.
OWASP WordPress Checklist
Step-by-step technical guide to locking down database prefixes, REST endpoints, and permissions.
Technical SEO Audits
Crawl budget optimization, XML sitemaps, canonical tags, and structured schema graphs.
Simple pricing.
Clear monthly care plans with guaranteed engineer support hours.
Starter Care Plan
Proactive care for standard business websites and blogs. Includes 24/7 uptime checks, weekly staging updates, and automated offsite backups.
Monthly retainer per domain
- 24/7 uptime checks with 60-second pings
- Weekly core and plugin updates on staging
- Daily offsite backups with fast restore
- 1 dedicated engineer support hour per month
Business Pro Care
Proactive maintenance for high-traffic portals, WooCommerce stores, and web apps. Real-time error alerts, twice-weekly updates, and performance tuning.
Monthly retainer per domain
- Sub-minute uptime checks with 15-minute triage SLA
- Twice-weekly staged updates with rollback defense
- Daily offsite backups plus hourly database snapshots
- Malware sweeps, firewall tuning, and database cleanup
- 3 dedicated engineer support hours per month
Enterprise VIP Care
Continuous protection for mission-critical portals, multi-site setups, and revenue drivers. Real-time error tracking, immediate engineer triage, and continuous speed tuning.
Custom enterprise SLA upon inquiry
- Continuous 30-second multi-region uptime checks
- On-demand staging updates with zero downtime
- Continuous database replication and offsite backups
- Direct private Slack channel with senior engineers
- 6 dedicated engineer support hours per month
Common questions.
Everything you need to know about our website maintenance protocols, staging workflows, and support agreements.
Speak directly with a senior engineer about your architecture, hosting, or custom care needs.
Contact team01 What is included in your monthly website maintenance plans?
02 How quickly do you respond when our website goes down?
03 Do you test updates on a staging server before pushing to production?
04 What happens if an update breaks our website?
05 Can we roll over unused monthly developer support hours?
06 What platforms and content management systems do you support?
07 How do you handle hacked websites or malware infections?
08 How do your offsite backups work?
09 Do you optimize database performance during maintenance?
10 Can our team use support hours for content and design updates?
11 Can we cancel or change our maintenance plan anytime?
Ready for proactive site care?
Protect your website around the clock.
Schedule a technical review with our site engineers. We inspect your current stack, plugins, and hosting setup to configure your care plan within 24 hours.